Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By continuing to use our services, you acknowledge that you have read and understood this policy regarding the collection and use of information through cookies in accordance with Australian privacy legislation and gaming regulations.
What Are Cookies
Cookies are small text files that are placed on your device when you visit our gaming platform. These files contain information that is transferred to your device’s hard drive and help us provide you with a personalised gaming experience. Cookies enable us to recognise your device, remember your preferences, and improve the functionality of our gaming services. We also utilise similar technologies such as web beacons, pixel tags, and local storage to enhance your gaming experience and ensure compliance with Australian gaming laws.
Types of Cookies We Use
Our gaming platform employs various categories of cookies to deliver optimal performance and user experience:
- Essential Cookies: Required for basic platform functionality, account security, and compliance with Australian gaming regulations
- Performance Cookies: Collect anonymous data about platform usage, game performance, and user interactions
- Functional Cookies: Remember your gaming preferences, language settings, and customisation choices
- Analytics Cookies: Help us understand player behaviour, popular games, and platform improvements needed
- Marketing Cookies: Deliver relevant promotional content and track marketing campaign effectiveness
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Account authentication, security protocols, payment processing | Session/1 year |
| Performance | Platform optimisation, loading speeds, error monitoring | 2 years |
| Functional | User preferences, game settings, language selection | 1 year |
| Analytics | Usage statistics, popular content analysis, user journey mapping | 2 years |
| Marketing | Personalised promotions, targeted advertisements, campaign tracking | 1 year |
How We Use Cookie Information
The information collected through cookies serves multiple purposes essential for operating our gaming platform effectively. We use cookie data to authenticate user accounts, process gaming transactions securely, and maintain session integrity during gameplay. Additionally, cookies help us analyse gaming patterns, identify popular slot games, and optimise platform performance to reduce loading times and enhance user experience.
Cookie information also enables us to comply with Australian gaming regulations by monitoring responsible gambling indicators, tracking session durations, and implementing required player protection measures. We utilise this data to deliver personalised gaming recommendations, targeted promotional offers, and relevant marketing communications that align with individual player preferences and gaming history.
Third-Party Cookies
Our gaming platform integrates with trusted third-party service providers who may place cookies on your device to deliver essential services. These include payment processors for secure transaction handling, analytics providers for platform performance monitoring, and marketing partners for promotional campaign management. All third-party cookie usage complies with Australian privacy laws and gaming industry standards.
We carefully select our third-party partners based on their privacy practices and data security measures. These providers are contractually obligated to protect your information and use cookies only for specified purposes related to gaming platform functionality, security, and user experience enhancement.
Cookie Consent and Preferences
Upon your first visit to our platform, you will receive a cookie consent notice explaining our cookie usage and requesting your permission for non-essential cookies. You can manage your cookie preferences at any time through our cookie preference centre, accessible via the platform settings menu. Australian privacy laws grant you the right to accept or decline optional cookies while maintaining access to essential platform features.
Your consent preferences are stored locally and can be modified whenever you wish to change your cookie settings. We respect your choices regarding cookie acceptance and will not place non-essential cookies without your explicit consent, except where required by law or necessary for platform security.
Managing Browser Cookies
You can control cookie settings directly through your web browser options. Each browser provides different methods for managing cookies:
- Google Chrome: Access Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Navigate to Settings > Privacy & Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Microsoft Edge: Select Settings > Site permissions > Cookies and site data
- Opera: Access Settings > Advanced > Privacy & security > Site settings
Please note that disabling essential cookies may affect platform functionality, account access, and gaming features. We recommend maintaining essential cookies while adjusting preferences for optional tracking technologies.
Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in technology, legal requirements, or platform features. We will notify users of significant changes through platform announcements or direct communication. The current version remains effective until superseded by an updated policy.
For questions regarding cookie usage, privacy concerns, or data protection matters, please contact our customer support team through the platform’s help centre. We are committed to transparency regarding our cookie practices and compliance with Australian privacy legislation.
Last updated: November 2024